Terms of service

These Terms of Service govern your use of the SummerComfy website and any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

1. About SummerComfy

This website is operated by:

Company: [Legal Company Name]
Registered Address: [Company Address]
Email: [Customer Service Email]

Throughout these Terms, “SummerComfy”, “we”, “us” and “our” refer to the company operating this website.

2. Website Use

You may use this website only for lawful personal purposes.

You must not:

  • Misuse or interfere with the website

  • Introduce viruses or harmful technology

  • Attempt unauthorised access to our systems

  • Copy or commercially exploit website content

  • Use false information when placing an order

We may restrict access where these Terms are violated.

3. Product Information

We aim to provide accurate product descriptions, images, dimensions and specifications.

Minor variations may occur, and product appearance may differ slightly depending on screen settings. Manufacturers may also update specifications where this does not materially reduce product performance.

Customers are responsible for checking product dimensions, room requirements, window compatibility and installation information before ordering.

4. Orders

Placing an order constitutes an offer to purchase.

Your order is accepted only when we send an order confirmation or dispatch confirmation. We may reject or cancel an order because of:

  • Stock unavailability

  • Incorrect pricing or product information

  • Payment failure

  • Suspected fraud

  • Delivery restrictions

If payment has already been collected for a cancelled order, it will be refunded.

5. Prices and Payment

Prices are displayed in the currency selected on the website. Applicable taxes and delivery charges will be shown during checkout.

Payment must be completed using one of the available payment methods. You confirm that you are authorised to use the selected payment method.

We may change prices at any time, but changes will not affect orders already accepted.

6. Delivery

Delivery destinations, charges and estimated delivery times are shown during checkout or in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs, remote locations or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address.

Please inspect the packaging when your order arrives and report visible damage as soon as possible.

7. Product Installation and Use

Products must be installed, operated and maintained according to the supplied user manual and safety instructions.

You are responsible for checking:

  • Window and room compatibility

  • Electrical supply requirements

  • Landlord or property-owner permission

  • Building, condominium and local regulations

SummerComfy is not responsible for damage caused by improper installation, misuse, unauthorised modification or failure to follow the product instructions.

8. Returns and Refunds

Returns, cancellations and refunds are governed by our Refund & Returns Policy, which forms part of these Terms.

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

9. Warranty and Faulty Products

Warranty conditions may vary by product and will be stated on the product page, warranty document or user manual.

Warranty coverage does not normally include damage caused by misuse, accidental damage, improper maintenance, unsuitable power supply or unauthorised repairs.

Statutory rights relating to faulty or non-conforming goods remain unaffected.

10. Intellectual Property

All website content, including text, photographs, graphics, logos, videos and design elements, belongs to SummerComfy or its licensors.

Content may not be copied, reproduced, modified, distributed or used commercially without prior written permission.

11. Third-Party Services

Our website may use third-party services for payments, delivery, analytics or other functions.

These providers may operate under their own terms and privacy policies. SummerComfy is not responsible for third-party websites or services outside our control.

12. Limitation of Liability

To the fullest extent permitted by law, SummerComfy will not be liable for indirect, incidental or consequential losses arising from the use of the website or products.

Nothing in these Terms excludes liability that cannot legally be excluded, including mandatory consumer protections.

13. Changes to These Terms

We may update these Terms when our services, legal requirements or business practices change.

The latest version will always be published on this page. Changes will not affect rights or obligations relating to orders already accepted unless required by law.

14. Governing Law

These Terms are governed by the laws of [Country of Company Registration], without limiting any mandatory consumer rights available in the customer’s country of residence.

Any dispute should first be submitted to our customer service team so that we can attempt to resolve it directly.

15. Contact Us

For questions about these Terms, please contact:

Email: [Customer Service Email]
Company: [Legal Company Name]
Address: [Company Address]