Legal notice

Last updated: [Date]

At SummerComfy, we respect your privacy and are committed to protecting your personal information.

This policy explains what information we collect, how we use and protect it, and the rights available to you when you visit our website, place an order or contact us.

1. Who We Are

SummerComfy is operated by:

Company: [Legal Company Name]
Registered Address: [Company Address]
Privacy Email: [Customer Service Email]

The company listed above is responsible for deciding how and why your personal information is processed.

2. Information We Collect

We may collect the following information:

  • Name, email address and telephone number

  • Billing and delivery addresses

  • Order, payment and transaction information

  • Customer service messages and return requests

  • Account and marketing preferences

  • IP address, browser, device and website activity

  • Cookie and analytics information

We collect information directly from you, automatically through our website, or from service providers involved in processing your order.

3. How We Use Your Information

We may use your information to:

  • Process and deliver orders

  • Provide customer and warranty support

  • Manage returns, refunds and payments

  • Send order and delivery updates

  • Prevent fraud and protect our website

  • Improve our products and online services

  • Comply with accounting, tax and legal obligations

  • Send marketing communications with your consent

We process personal information where necessary to fulfil a contract, comply with the law, pursue legitimate business interests or act with your consent.

4. Sharing Your Information

We may share information with trusted service providers, including:

  • Shopify and website service providers

  • Payment processors

  • Warehouses and delivery companies

  • Customer support providers

  • Analytics and advertising platforms

  • IT, security and fraud-prevention providers

  • Professional and legal advisers

These providers may only process information as necessary to perform their services or comply with legal obligations.

We do not sell your personal information in exchange for money.

We may also disclose information where required by law, to prevent fraud, or in connection with a merger, acquisition or business transfer.

5. Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Operate the shopping cart and checkout

  • Remember your preferences

  • Measure website performance

  • Understand how visitors use our website

  • Deliver and evaluate advertising

Essential cookies may operate automatically because they are required for the website to function.

Where required by law, analytics, advertising and other optional cookies will only be used after you provide consent. You can manage or withdraw your consent through our cookie settings.

Disabling some cookies may affect certain website functions.

6. Payments and Security

Payments are processed through authorised third-party payment providers. SummerComfy does not normally receive or retain your complete payment card details.

We use reasonable administrative, technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

SummerComfy will never ask you by email to provide your complete card number, password or security code.

7. Marketing Communications

We may send promotional emails or messages where you have provided consent or where otherwise permitted by law.

You can unsubscribe at any time by:

  • Selecting the unsubscribe link in an email

  • Following the opt-out instructions in a message

  • Contacting our customer service team

Unsubscribing from marketing will not stop essential communications concerning your orders, returns or warranty requests.

8. Data Retention

We keep personal information only for as long as reasonably necessary to:

  • Complete the purposes described in this policy

  • Maintain transaction and warranty records

  • Meet accounting, tax and legal requirements

  • Resolve disputes and prevent fraud

When information is no longer required, it will be deleted, anonymised or securely restricted.

9. International Data Transfers

Some service providers may process information outside your country or outside the European Economic Area.

Where required, we use appropriate safeguards intended to protect personal information during international transfers, such as contractual data-protection arrangements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your information

  • Restrict certain processing activities

  • Object to direct marketing or other processing

  • Request a portable copy of your information

  • Withdraw consent at any time

  • Submit a complaint to a data protection authority

Some rights may be limited where we must retain information to complete an order, meet a legal obligation or establish legal claims.

To exercise your rights, contact us using the details below. We may need to verify your identity before completing your request.

11. Children’s Privacy

Our website and products are not directed at children.

We do not knowingly collect personal information from children where parental consent is legally required. Please contact us if you believe a child has provided personal information to us.

12. Third-Party Links

Our website may contain links to websites operated by other companies.

We are not responsible for the content, security or privacy practices of external websites. Please review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this policy to reflect changes to our website, services or legal obligations.

The latest version will be published on this page with an updated revision date. Where required, we will provide additional notice of significant changes.

14. Contact Us

For privacy questions, complaints or requests concerning your personal information, please contact:

Company: [Legal Company Name]
Email: [Customer Service Email]
Address: [Company Address]

You may also have the right to contact the data protection authority in your country of residence.